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FAQ

Q. How often should I be using the product?
A. We recommend using the product 2 to 3 times a week, but you can use it daily.
Q. What is the recommended amount per treatment?
A. Approx. 6 to 7g can cover the entire face. That’s about the size of 2 quarters. Use lesser if you are applying to a targeted area.
Q. Do I have to use a spatula?
A. You can use your hands, but a spatula helps to spread the cream evenly on the curved area.
Q. Can I use basic skincare products before applying the product?
A. No, please use facial toners only if you have sensitive skin. Lotions and creams can interfere with collagen absorption and film formation.
Q. Should I wash my face afterward?
A. No. The film can be easily removed from the face without washing your face. Once you remove the film, gently pat in any remaining essence.
Q. Should I continue on to my regular skincare routine after taking off the film?
A. No, you don’t have to. Your skin will remain hydrated and nourished.
Q. What is Type I collagen?
A. There are 28 types of collagen in our body. Type I collagen is most commonly found, especially in our skin, and its structures and rebuilds skin tissues. Dermatologists and dentists often use type I collagen to promote wound healing.
Q. Should I use the product in the morning or at night?
A. You can use it at any time.
Q. Can I put on makeup after applying the product?
A. Before putting on makeup, make sure to completely remove the film formed from the cream.